bluetooth not working on Amazon Echo

Quick Guide to Resolve Bluetooth not Working on Amazon Echo

Amazon Echo is known as one of the best Bluetooth speakers as it offers incredible features and functions. However, sometimes the Bluetooth feature of the Amazon Echo may not work and you just can’t do anything with the speakers.

This happens when the audio is playing on the device but not on the speaker then it is because bluetooth not working on Amazon Echo. If you are facing a similar problem then do not worry as it is quite common to come across such issues.


There are some of the basic troubleshooting solutions that you can follow to resolve the Bluetooth not connecting to the Amazon Echo issue. However, if the problem keeps occurring back you must get in touch with the Echo support team for help.

Troubleshooting Bluetooth not Working on Amazon Echo


If the Bluetooth feature on your Echo device is not working then there are multiple reasons behind it. However, you can fix this problem simply by following the troubleshooting solutions.

Restart the Devices

  • Many times all you need is a quick restart to fix the problem. Restart the device through which you are trying to connect with the Echo Dot. Then try to play audio to check if the issue is fixed or not.

Unplug the Amazon Echo

  • Take out the plug of the Echo from the power source and wait for a few minutes. Then plugin the Echo in the power socket and turn it on. Check if the Bluetooth not working on the Amazon Echo issue is fixed.

Check the Volume

  • Another common thing but most people forget is the volume button. So make sure you check the volume button is not mute. You can also give a voice command to Alexa and ask to increase the volume.

Take out the Aux Cable

Is the Amazon Echo attached to the Echo? If yes, then you must remove it and then play the audio. But if the aux is not connected then you need to connect the aux and then remove.

Sometimes the Echo still thinks that the aux is attached and once you attach and remove the aux the issue is fixed.

  • Try to Pair the Bluetooth Device Again with the Echo
  • If you have checked everything and it seems to be working fine then there are chances that the Echo is not paired properly. Here are the steps that you need to follow to connect the device with the Amazon Echo using the Bluetooth.
  • Make sure the Echo is in range with the device. Then switch off the Bluetooth feature of all the devices that are paired with the Echo.
  • Now, open the Alexa app and then select on the Devices option.
  • Now, you will see a list of devices here select the Echo device that you want to pair with.
  • Now, select Bluetooth devices and pair the devices.
  • Allow Bluetooth option on the other device that you want to pair. Then open the Bluetooth settings and keep the pairing mode on.
  • Try connecting to the Echo device.
  • Now, when the Bluetooth devices are paired Alexa will say it.

If you are still experiencing Bluetooth not working on the Amazon Echo problem then you must get in touch with the Echo technicians for help.

Unpair the Bluetooth Device

Many times even if the devices are paired properly it may not be able to play the audio. In such a situation you need to unpair the device and then pair it again.

In this situation, the Alexa app will show that the device is connected but the Bluetooth feature just won’t work. If this is the problem follow the steps mentioned below.

  • Open the Alexa app and tap on the Devices option.
  • Now, open the Echo Device and select Bluetooth Devices.
  • Now tap on the option that says ‘Forget Device’.
  • Once the device is unpaired you can follow the steps mentioned previously to pair the device.

In this blog, we have covered in detail the steps that you need to take if Bluetooth not working on the Amazon Echo problem occurs.


However, if the issue persists it is recommended to get in touch with the Echo technical support team for help. They will provide you the technical solution to fix the issue immediately.

Alexa Help & Support

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